i am a technician configuring b3000n for our nordstrom stores. after factory reset, they still display user names instead of the logout screen. i would like the detailed steps on how to remove them. thank you!
@alexis.amistadi (Customer) We noticed that a technical support case for this issue was previously raised and has been closed.
In the meantime, the document [How to Reset the B3000n Badge to Default Configuration] provides step-by-step instructions to restore the device to its default settings. Please note that you must be logged in to access the article. If the issue persists, kindly contact your respective DSC to raise a new support ticket.
Please click ‘Select as Best’ below to mark the post as resolved.
@alexis.amistadi (Customer) We noticed that a technical support case for this issue was previously raised and has been closed.
In the meantime, the document [How to Reset the B3000n Badge to Default Configuration] provides step-by-step instructions to restore the device to its default settings. Please note that you must be logged in to access the article. If the issue persists, kindly contact your respective DSC to raise a new support ticket.
Please click ‘Select as Best’ below to mark the post as resolved.
i am a technician configuring b3000n for our nordstrom stores. after factory reset, they still display user names instead of the logout screen. i would like the detailed steps on how to remove them. thank you!
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@alexis.amistadi (Customer) We noticed that a technical support case for this issue was previously raised and has been closed.
In the meantime, the document [How to Reset the B3000n Badge to Default Configuration] provides step-by-step instructions to restore the device to its default settings. Please note that you must be logged in to access the article. If the issue persists, kindly contact your respective DSC to raise a new support ticket.
Please click ‘Select as Best’ below to mark the post as resolved.