justin.lecher (Customer) asked a question.
Is it possible to delete texts sent/received via Vocera Messaging Platform/Vocera Collaboration Suite? Currently we just have 'Hide', but they appear again when a new message is sent.
- chytrananjappa (Medsurg and Neurotechnology Medical)
@justin.lecher (Customer) You're right, messages can't be permanently deleted by users in the Vocera Messaging Platform or Collaboration Suite. The only option available is to hide the conversation. Whether the messages stay hidden depends on the archival settings set by your admin.
We see that our support team has offered to discuss this with you in more detail. You can use the link in their email signature to schedule a time.
If this answers your question, please click ‘Select as Best’ below to mark the post as resolved.
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- chytrananjappa4156 Points
@justin.lecher (Customer) You're right, messages can't be permanently deleted by users in the Vocera Messaging Platform or Collaboration Suite. The only option available is to hide the conversation. Whether the messages stay hidden depends on the archival settings set by your admin.
We see that our support team has offered to discuss this with you in more detail. You can use the link in their email signature to schedule a time.
If this answers your question, please click ‘Select as Best’ below to mark the post as resolved.