jmkrone (Customer) asked a question.

If the Vocera Analytics server goes down (not the application appliances), does that impact badge and Vina web usage? If so, what would be the user experience?

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @jmkrone (Customer)​ The Vocera Analytics server is responsible for collecting and analyzing data to generate reports on system usage and performance. If the Vocera Analytics server goes down, it does not impact the real-time communication functionalities of Vocera badges or the Vina web. However, during the downtime, new data will not be collected for analytics purposes and access to reports or dashboards may be unavailable until the server is restored.

     

    "Reposted the answer as it was previously addressed on March 3rd and marked as resolved by the customer, but was mistakenly deleted on March 9th"

    Selected as Best
  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @jmkrone (Customer)​ The Vocera Analytics server is responsible for collecting and analyzing data to generate reports on system usage and performance. If the Vocera Analytics server goes down, it does not impact the real-time communication functionalities of Vocera badges or the Vina web. However, during the downtime, new data will not be collected for analytics purposes and access to reports or dashboards may be unavailable until the server is restored.

     

    "Reposted the answer as it was previously addressed on March 3rd and marked as resolved by the customer, but was mistakenly deleted on March 9th"

    Selected as Best