petra.blanchard (Customer) asked a question.

How would I know if I have the option to request coverage at my facility?

I'm the system admin for the Albany Stratton VHA in Albany NY. Do we have the ability to request coverage through the Vina app at my location?


  • Tonda (Corporate Functions)

    HI Petra here is what the clinician would see on the VINA app on the phone with an explanation of what the person accepting coverage would then receive. Hope that helps.

    • Vocera Vina Coverage Quick Tips
    Selected as Best
  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @petra.blanchard (Customer)​  - We see that you have submitted a support case and our team is coordinating with a technician. Please let us know if there is anything further we can assist with and the outcome of the resolution.

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @petra.blanchard (Customer) As you are already in touch with our customer support team, we just wanted to share a helpful document with you that might provide additional information. You can find it here - [Viewing_Coverage]

  • Tonda (Corporate Functions)

    HI Petra here is what the clinician would see on the VINA app on the phone with an explanation of what the person accepting coverage would then receive. Hope that helps.

    • Vocera Vina Coverage Quick Tips
    Selected as Best