
jessica.krier (Customer) asked a question.
We have a few people that have double profiles for the same person. How do we take care of that?

jessica.krier (Customer) asked a question.
We have a few people that have double profiles for the same person. How do we take care of that?

@jessica.krier (Customer) - To help us provide the right solution, could you please confirm if you are using Single Sign-On (SSO) to log in? Also, do the duplicate profiles appear only in our software or are they visible in your system as well? Looking forward to your response.

@jessica.krier (Customer) - We noticed that you were able to work with our technicians to resolve the issue. Let us know what the cause of the issue is so we can share it with the community.
Attend one of our multi-day courses designed specifically for system administrators and IT professionals. Learn more...




These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
@jessica.krier (Customer) - We noticed that you were able to work with our technicians to resolve the issue. Let us know what the cause of the issue is so we can share it with the community.