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Badge Configuration Utility (BCU) Configuration Video Tutorials and Resources
Badge Configuration Utility
ArticlesPublic
Where can I find Smart Care videos?
care.ai
ArticlesPublic
What voids the Vocera Standard Warranty?
Article Number: 000008916 Environment: All Vocera Hardware Additional Information: Full Badge Products Limited Warranty Answer: The Standard Warranty does not apply and is void with respect to: cosmetic damage product that has been improperly installed or maintained costs of any
ArticlesVocera DevicesPublic
What are technical alerts?
Article Number: 000013304 Download Software: Not available
ArticlesTechnical Alerts GuidesPublic
Customer stories and success starters – Overview
Article Number: 000013305 Download Software: Not available
ArticlesCustomer Stories GuidePublic
Guide to accounts and settings
Article Number: 000013066 Download Software: Not available
ArticlesSupport Launchpad GuidesPublic
How to use community
Article Number: 000013044 Download Software: Not available
ArticlesCommunity GuidePublic
Learn how to provide feedback on Customer Portal
Article Number: 000013308 Download Software: Not available
ArticlesSupport Launchpad GuidesPublic
Product training overview
Article Number: 000013306 Download Software: Not available
ArticlesPublic
Step-by-step guide to raising a support case
Article Number: 000013056 Download Software: Not available
ArticlesSupport Launchpad GuidesPublic
Step-by-step guide to returns and warranty
Article Number: 000013062 Download Software: Not available
ArticlesReturns and Warranty GuidePublic
Using search in the Customer Portal
Article Number: 000013030 Download Software: Not available
ArticlesSearch GuidePublic
What is the product hub?
Article Number: 000013303 Download Software: Not available
ArticlesProduct Hub GuidesPublic
What is the video library?
Article Number: 000013389 Download Software: Not available
ArticlesPublic
When and how to use call support
Article Number: 000013060 Download Software: Not available
ArticlesSupport Launchpad GuidesPublic
Unable to (re)set my Support Portal password
Article Number: 000009897 Symptoms: When attempting to (re)set your Support Portal password the e-mailed link redirects to the Support Portal login page Password (re)set link received via email starts with: https://xyz00.safelinks.protection.outlook.com/?url=
ArticlesPublic
What type of security do badges support?
Article Number: 000008889 Environment: V5000B3000n Additional Information: Additional documentation: Vocera Infrastructure Planning Guide EAP Configuration Overview Answer: Vocera devices support: WPA2 (AES-CCMP encryption) PEAP (MS-CHAP v2) LEAP EAP-TLS EAP-FAST PSK Download Software: Not available
ArticlesVocera Smartbadge-V5000Public
Where can I find Vocera Voice 5.x Speech Recognition Best Practices Videos?
Article Number: 000009358 Environment: Vocera Voice Server (VS) VS 5.x Additional Information: If you do not have a Vocera Reach360 account you can register for free Answer: Voice 5 Speech Recognition Best Practices Download Software: Not available
ArticlesVocera Voice and MessagingPublic
What is 'Raise to Wake' and how to Enable/Disable it on the V5000 Smartbadge
V5000 Smartbadge
ArticlesVocera Smartbadge-V5000Public
Where can I find Vocera Voice 5.x training content?
Vocera Voice Server
ArticlesVocera Voice and MessagingPublic
Where can I find tips and training material for using Vocera Analytics?
Article Number: 000009400 Environment: Vocera Analytics Answer: Managing Devices with Inventory Status Dashboard Vocera Analytics End User Training Deck Vocera_Analytics_Quick Tips_(v1_3) Download Software: Not available
ArticlesVA AnalyticsPublic
Where can I find training material about improving speech recognition?
Article Number: 000009399 Environment: Vocera Voice Server (VS) VS 5.x Vocera Platform 6.x Answer: Training the Genie Training the Genie for Platform 6 Download Software: Not available
ArticlesVocera Platform ServerVocera Voice ServerPublic
Where can I find training material for Vocera Platform 6?
Article Number: 000009408 Environment: Vocera Platform 6.x Answer: Vocera Platform 6.6 Permissions Quick Tips Going on a Break Policy (For Use with Epic) Enhanced 911 (E-911) Location Service Quick Tips (6.4) for Smartbadge Where can I find Vocera Vina Web
ArticlesVocera PlatformPublic
Where can I find the Tips and Tricks library for Vocera Voice Server (VS) 5.x
General:
ArticlesVocera Voice ServerPublic
How to create a support case in the Stryker Vocera Customer Portal
Stryker Vocera Customer Portal
ArticlesPublic
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