vanessa.modesto (Client) a posé une question.

How to remove DND from a user profile?

I've tried stating the command, "Turn off DND" and Tapping the DND button again to return to ‘Available’ status but, still receive a response that user "isn't available".


  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @vanessa.modesto (Client)​ We see that a support case has already been opened with us, and our Technical Support team is working with you to investigate the issue. Since the issue is being handled through the support case, we'll be closing this Community post to avoid duplicate communication.

    Sélectionnée comme meilleure
  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @vanessa.modesto (Client)​ We see that a support case has already been opened with us, and our Technical Support team is working with you to investigate the issue. Since the issue is being handled through the support case, we'll be closing this Community post to avoid duplicate communication.

    Sélectionnée comme meilleure