steve.bantz (Client) a posé une question.

V5000: Is there a way to repair the volume buttons?

I have a V5000 badge that has a stuck volume down button. It doesn't pop back up like the volume up button. Is there a way to pop the case open to have a look? It is out of warranty, and I am told Stryker doesn't offer repair.


  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @steve.bantz (Client)​ This will need to be reviewed by our Technical Support team, and I have escalated the case to them for further investigation, and they will reach out to you shortly.

     

    Please click “Select as Best” below to mark the post as resolved.

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  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @steve.bantz (Client)​ This will need to be reviewed by our Technical Support team, and I have escalated the case to them for further investigation, and they will reach out to you shortly.

     

    Please click “Select as Best” below to mark the post as resolved.

    Sélectionnée comme meilleure
  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @steve.bantz (Client)​  Just checking in to see if your issue has been resolved. If so, please click “Select as Best” below to mark the post as resolved. If you still need assistance, feel free to let us know

  • steve.bantz (Client)

    No. I was told that it is out of warranty and that repair services are not offered. We will have to buy a new one.

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @steve.bantz (Client)​ Thank you for the update. We understand that this case has already been reviewed by our Technical Support team and that the appropriate resolution has been provided.

    As the issue has already been addressed through Technical Support, we will go ahead and close this community post. Thank you for your understanding.