equinn (Customer) asked a question.
We have a request from our BHU director that it is a security risk to say a staff member's full name when calling their Vocera. Is there a way to set up an alias name in Vocera for users in the BHU (Behavior Health Unit)
@equinn (Customer) Yes, Vocera supports configuring Alternate Spoken Names for users. This allows staff to call someone using a preferred or less identifiable name instead of their full name (for example, “Call Nurse XXX”). System administrators or users with appropriate Vocera Console access/rights can configure Alternate Spoken Names in the user profile, and these are used by the speech recognition system when placing calls.
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@equinn (Customer) Yes, Vocera supports configuring Alternate Spoken Names for users. This allows staff to call someone using a preferred or less identifiable name instead of their full name (for example, “Call Nurse XXX”). System administrators or users with appropriate Vocera Console access/rights can configure Alternate Spoken Names in the user profile, and these are used by the speech recognition system when placing calls.
If this answers your question, please click “Select as Best” below to mark the post as resolved.