rkainth (Client) a posé une question.
Is it possible to get a list of which devices have been RMA with what the replacement was?
Thank you
Thank you
- chytrananjappa (Medsurg and Neurotechnology Medical)
@rkainth (Client) We are checking with our internal team and will get back to you shortly.
- kristina.kleber (Stryker)
@rkainth (Client) - Yes, that’s possible. If you submit a case through the customer portal [Here], our RMA team will review it and share the list of devices along with their replacements. To make this easier in the future, we are also working on enhancements to the portal so that more of this information will be directly available to you. This is already on our roadmap.
If this answers your question, please click ‘Select as Best’ below to mark the post as resolved.
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- chytrananjappa4156 Points
@rkainth (Client) - Yes, that’s possible. If you submit a case through the customer portal [Here], our RMA team will review it and share the list of devices along with their replacements. To make this easier in the future, we are also working on enhancements to the portal so that more of this information will be directly available to you. This is already on our roadmap.
If this answers your question, please click ‘Select as Best’ below to mark the post as resolved.