richard.gill (Customer) asked a question.

With Vocera Platform 6.6 what is the keep time for messages delivered to badges? Do the badges keep so many messages before deleting or is deletion based on time? Is there any configuration available for setting keep time or number of messages

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @richard.gill (Customer)​ On Vocera Platform 6.6, badges like the B3000n retain only a limited number of recent messages (approx. 10–20), based on device memory. This is not configurable on the badge. If you’re also using apps like Vina or Vocera Secure Messaging, you may be able to view older messages, depending on how long messages are retained on your platform.

    We have escalated this to our technical support team so you can receive clarification based on your specific setup.

     

    If this answers your question, please click ‘Select as Best’ below to mark the post as resolved.

    Selected as Best
  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @richard.gill (Customer)​ We are checking internally, and we shall get back to you shortly.

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @richard.gill (Customer)​ On Vocera Platform 6.6, badges like the B3000n retain only a limited number of recent messages (approx. 10–20), based on device memory. This is not configurable on the badge. If you’re also using apps like Vina or Vocera Secure Messaging, you may be able to view older messages, depending on how long messages are retained on your platform.

    We have escalated this to our technical support team so you can receive clarification based on your specific setup.

     

    If this answers your question, please click ‘Select as Best’ below to mark the post as resolved.

    Selected as Best
  • richard.gill (Customer)

    This question has been answered by support and can be closed off. Thanks for your assistance in getting to the answer.