richard.gill (Customer) asked a question.
What is the policy around security updates for the Linux appliances? If a customer raises a security concern what is the procedure around addressing this?
- chytrananjappa (Medsurg and Neurotechnology Medical)
@richard.gill (Customer) That's a great question. We are checking internally and will share an update soon.
- chytrananjappa (Medsurg and Neurotechnology Medical)
@richard.gill (Customer) Vocera Engage 7 runs on Red Hat Linux and has several built-in security measures. Security updates are regularly reviewed and tested for stability before being released. If a customer reports a security concern, our internal teams investigate and take necessary action. Please log in to view the article: [What security hardening is in place for Vocera appliance servers?]. It contains more details on hardening practices and the update policy. Hope this helps.
If this answers your question, feel free to click 'Select as Best' to mark it as resolved
- richard.gill (Customer)Hello Chytrananjappa
Thank you for the document link. I didn’t find it on pubs, it’s a dead link, but found it on the support portal. That lead me to Security Patches in Engage
Security Patches in Engage<https://vocera.stryker.com/s/document-item?bundleId=engage_cve_7.2.2&topicId=platform/aca/version/topics/engage_cve_list.html&_LANG=enus>
If a customer raises one of these CVEs and there is an applicable update, what is the process to apply it? Would any patches first need approval by Styker?
Richard Gill | Service Technician
Mob: +6421531170 Web: www.cass.co.nz<https://cass.co.nz/> www.chsnz.co.nz<http://www.chsnz.co.nz/>Expand Post
- chytrananjappa (Medsurg and Neurotechnology Medical)
@richard.gill (Customer) Apologies for the inconvenience, this may have been due to access constraints on the original link. I'm glad you were able to find the correct documentation on our support portal. Thank you for sharing it here, the content you found is valuable and will definitely help others as well. We will continue working on improving searchability and link accuracy to ensure a smoother experience.
- chytrananjappa (Medsurg and Neurotechnology Medical)
@richard.gill (Customer) - As confirmed offline, you were able to access the shared content after logging in, and it addressed your question. We are marking this post as resolved. Please feel free to reach out if you have any further questions or need assistance
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- chytrananjappa4156 Points
@richard.gill (Customer) Vocera Engage 7 runs on Red Hat Linux and has several built-in security measures. Security updates are regularly reviewed and tested for stability before being released. If a customer reports a security concern, our internal teams investigate and take necessary action. Please log in to view the article: [What security hardening is in place for Vocera appliance servers?]. It contains more details on hardening practices and the update policy. Hope this helps.
If this answers your question, feel free to click 'Select as Best' to mark it as resolved