Laz (Churches Of Christ Care QLD) asked a question.

Could you advise what RMA cases have been raised to return these devices? I am unable to search for the RMA with the serial of these devices.

K5JG223D675A
K5JG223D676D
K5JG223D6740

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @Laz (Churches Of Christ Care QLD)​ Additionally, you can use the search option under the Warranty Lookup tab [here]. Please ensure you are logged in to view the details.

     

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  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @Laz (Churches Of Christ Care QLD)​  We are checking internally regarding the RMA details for the mentioned serial numbers and will get back to you shortly.

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @Laz (Churches Of Christ Care QLD)​ The badges with serial numbers K5JG223D6740 and K5JG223D675A were already approved for return under Case 455686 / RMA 2411658, dated 10/6. For K5JG223D676D, please note that it has been replaced with serial number K5KE233E9F5C. You can use search option to find the details or you can view all closed RMA cases [Here] .You can also access this section directly from the homepage under RMA and Warranty section. If you face any trouble locating these, please feel free to reach out.

     

    If this answers your query, please click 'Select as Best' below to mark it as resolved

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @Laz (Churches Of Christ Care QLD)​ Additionally, you can use the search option under the Warranty Lookup tab [here]. Please ensure you are logged in to view the details.

     

    If this answers your query, please click 'Select as Best' below to mark it as resolved

    Selected as Best