dlajoie (Customer) asked a question.

March 31, 2025 at 10:39 PM
How can I bulk import users and assign them to groups. I have download the templates but do not see any field that says user groups to assign, or something like that?
  • 8 answers
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  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @dlajoie (Customer)​ We recommend you create a support ticket here [Contact Support]. Our engineering team will assist you with the correct template and steps, as well as walk you through the process for future applications.

     

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  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @dlajoie (Customer)​ We are currently looking into this. In the meantime, could you please confirm which template have you downloaded? This will help us provide more specific guidance

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @dlajoie (Customer)​ Below are relevant documentation links for bulk importing users:

     

    Bulk Import for 6.x:

    https://voceradocs.stryker.com/bundle/aca_admin_guide_6.6.2_build/page/platform/aca/version/topics/aca_perform_bulkaction.html

    Bulk Import for 5.x:

    https://voceradocs.stryker.com/bundle/dlt_help_5.10.4/page/platform/vs/version/topics/dlt_importingdata.html

     

    This should help you get started. If you have any further questions or need additional assistance, feel free to reach out.

     

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    • dlajoie (Customer)

      I read the documentation but am still confused. I want to add NEW users to Vocera and assign them to specific groups. What template should I download to use? Thank you.

       

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @dlajoie (Customer)​ We recommend you create a support ticket here [Contact Support]. Our engineering team will assist you with the correct template and steps, as well as walk you through the process for future applications.

     

    Please click 'Select as Best' below to mark this post as resolved in the community

    Selected as Best

  • cunclebach (Texoma Medical Center)

    This is a two step process. You have to import the users in one template and the groups in another template. Then you import your users and then the groups. It's easy once you get the templates created. Practice with a few users first.

    • dlajoie (Customer)

      To paraphrase you can’t import users and assign to groups at the same time/same template?

       

      (Moderator Edit: Personal information removed for privacy)

      • cunclebach (Texoma Medical Center)

        That is correct. We bulk load new hires every two weeks and we have to do it in two imports.

        As a side note, if you use the conference groups, those can be loaded from the user template.

        I would be happy to share my templates with you. I created a couple with fake sample data if you are interested.

         

        (Moderator Edit: Personal information removed for privacy)

  • chytrananjappa (Medsurg and Neurotechnology Medical)

    @cunclebach (Texoma Medical Center)​ - Thanks so much for jumping in and helping out here. That kind of support really helps make this community a more collaborative and valuable space for everyone. If you are still open to it, please feel free to share those sample templates here. They could be really helpful to others facing similar situations.