
lcolano2 (Stryker - Vocera) asked a question.

lcolano2 (Stryker - Vocera) asked a question.
Hi there,
Great question, here is an article that will help you gather data to test for choppy audio. Let me know if this helps or if there are any other details that would help us with assessing the issue.

Another method is to place a logged-in badge next to some music that is safe for work. Then place an "Urgent Call" to that badge & listen as you move around the area. This will help you discover whether the issue occurs when you are moving around specific areas of a unit, a floor or when your badge moves from one access point to another access point.
A Broadcast/Urgent Broadcast/Instant Conference/Panic will typically require a stronger wireless signal than a regular/urgent voice call so note whether your issues are regular/urgent voice calls, broadcasts or both. This information will show in the logs but it's helpful to see what a badge does in the 'real world' of your Site.
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Hi there,
Great question, here is an article that will help you gather data to test for choppy audio. Let me know if this helps or if there are any other details that would help us with assessing the issue.
How to gather data for choppy audio (stryker.com)