ralph.forshey (Client) a posé une question.

Where has warranty status lookup for Vocera badges moved?

It used to be at this URL:

https://support.vocera.com/s/warranty-lookup

 

Now when I use that URL, I am directed to:

https://vocera.stryker.com/s/

 

From that home page, I am unable to find links for RMA or Warranty Lookup


  • mhauslendale (MedSurg and Neurotechnology)

    Hi Ralph,

     

    Great question, if you log in at https://vocera.stryker.com and click on your account avatar in your upper right hand corner you will see a menu option called Product Returns. Once you click on this section you will see the Warranty Lookup tool.

     

    Product returns 

    Warranty LookupLet me know if you have any issues accessing this.

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  • mhauslendale (MedSurg and Neurotechnology)

    Hi Ralph,

     

    Great question, if you log in at https://vocera.stryker.com and click on your account avatar in your upper right hand corner you will see a menu option called Product Returns. Once you click on this section you will see the Warranty Lookup tool.

     

    Product returns 

    Warranty LookupLet me know if you have any issues accessing this.

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    • ralph.forshey (Client)

      Thanks!

      I was able to figure out how to access what I needed, but the link you provided below and the screen shots will come in handy.

      Ralph Forshey | IT Asset Management Team
      2601 Silver Dr | Columbus, Ohio 43211
      Office: 614.282.7313 | Main IT Asset Phone: 614.788.0369
      Email:
      ralph.forshey@ohiohealth.com
      [OhioHealth_logo_sm]
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